AscendEX隐私政策

我司认可我司在个人数据收集、存储、处理、使用和/或转移方面所应承担的责任。您的隐私对于我司至关重要。
本政策(以下称“本政策”)将阐述我司收集、使用、存储和披露您个人数据的方式。请务必拨冗阅读我司收集、使用和/或披露您个人数据的方式,以便您知悉和理解我司收集、使用和/或披露您个人数据之意图。通过访问我司网站(https://ascendex.com/)(以下称“网站”),您允许和同意BMXDM技术私人有限公司(“本公司”),本公司的关联公司、业务部门和关联机构及其各自代表和/或代理(在此统称为“AscendEX”、“我司”、“我们”或“我方的”)收集、使用、披露和互相分享个人数据,以及将上述个人数据披露给相关的第三方服务商。本政策仅作为您此前已经向我司做出的其他同意表示之补充,不得取代或替换上述其他同意表示,且不得影响我司根据法律享有的、与您个人数据的收集、使用和/或披露有关的任何权利。我司可能会不时更新本政策,以确保本政策与我司未来情势、行业趋势和/或法律或监管要求的变化保持一致。在受您法律权利限制下的情况下,应当适用本政策的优先适用条款。为避免疑义,本政策构成约束您与我司关系的条款和条件的一部分,且在解释上须考虑上述条款和条件。
您个人数据的安全,对我司而言十分重要。在数据收集、使用和披露的每一阶段,AscendEX均采取了物理性、电子性、行政性和程序性保障措施,以保护我司存储的个人数据。但是,务必注意,个人数据的网上传输未必百分之一百安全。因此,尽管我司采取了各种措施,AscendEX不能确保或保证您传输给我司或我司在线服务收到或发出的信息的安全性。AscendEX对于通过互联网传输的信息的安全性,不应承担任何责任或义务。
本政策阐述AscendEX收集、使用、披露、处理和管理您的个人数据的方式,且对于由我司占有的或被我司控制的任何人的个人数据均使用。

1.1 AscendEX收集哪些个人数据?


“个人数据”是指无论真实与否、可以通过以下信息得知某人身份的数据:(i)该数据本身;或(ii)该数据以及组织拥有或可以获得的其他信息。AscendEX可能收集的个人数据种类包括:
个人信息(例如姓名、联系方式、住址、生日、身份证/护照信息、社交媒体账号和其他社交媒体个人资料信息,和/或教育背景);
财务状况(例如收入、开支、信用历史和/或信用卡和银行信息);
我司与您对话的图像和音频记录,无论其是否来自我司举办的活动、办公室监控或其他渠道;
工作经历和雇佣信息(例如职业、担任的董事职位或其他职位、雇佣历史、薪资和/或福利待遇);
纳税和参保信息;
有关您的风险画像、具体投资、投资目标、知识;
经验和/或商业兴趣和资产;
有关您使用我司服务和网站的信息;
用户名和密码、第三方账号信息(例如您的脸书、谷歌登陆账号和密码)以及IP地址;
银行信息(例如账号和银行交易);
有关分布式分类账网络地址的私有或公开密钥和/或类似信息;和/或
透露给我司的个人观点(例如对于问卷调查的反馈或回复)。
您在与我司服务互动或使用我司网站之时,我司可能会收集个人数据。AscendEX也可能从第三方数据库或商业信息服务商处获得个人数据。

1.2 收集、使用和披露您个人数据的目的


AscendEX可能会为商业目的收集、使用和/或披露您的个人数据,包括该目的下的各项运营活动。这就可能包括但不仅限于以下内容:
(a)开发和提供设施、产品或服务(无论是由我司或通过我司提供的),
包括但不仅限于:
  (i)销售数字代币或虚拟货币;
  (ii)通过我司开发或管理的任何区块链、网络或平台进行记录和/或加密;
  (iii)通过我司开发或管理的任何区块链、网络或平台进行记录和/或加密;
  (iv)推送广告和营销材料,无论是来自我司或第三方;
  (v)提供各种产品和/或服务(无论是否属于数字产品或服务,也无论是通过外部服务商或其他渠道提供);
  (vi)提供、管理或访问用于持有数字资产的数字钱包;
  (vii)因参与我司开发或管理(视具体情况)的区块链、网络或平台的缘故向您进行支付;
  (viii)提供与购买、交易和/或持有数字资产有关的服务;
  (ix)提供与数字资产有关的各种产品和/或服务;
  (x)进行交易以及交易结算和报告;
  (xi)开展研究、规划和统计分析;和/或
  (xii)为开发或改善我司产品、服务、安全、服务质量、员工培训和广告策略提供数据分析服务;
(b)评估和处理来自您或我司客户的申请、指示、交易或请求;
(c)与您进行沟通,包括向您发出产品、服务和银行设施(无论是由我司或通过我司提供的)变更通知,包括上述产品、服务、银行设施及其条款和条件的增添、扩展、中止或替代;(d)管理我司的基础设施和商业活动以及遵守内部政策和程序;
(e)对问询或反馈做出回应;
(f)解决或调查投诉、索赔或争议事件;
(g)为提供设施、产品或服务之目的验证您的身份,该操作需要将您的个人信息与第三方数据库进行比对和/或向第三方服务商提供上述信息;
(h)根据相关法律、法规或指令,开展征信、筛选或尽职调查;
(i)遵守任何本地或外国权力部门的所有相关法律、法规、规定、指令、命令、指示和请求,包括监管、政府、税务和执法部门或其他部门;
(j)执行对我司的债务;
(k)监控由我司或通过我司提供的产品和服务;
(l)遵守我司作为会员或参与者的任何信用局或信用信息共享机构不时要求我司执行的义务和要求;
(m)创建和维护与信用和风险有关的模型;
(n)为了财务报告、监管报告、管理报告、风险管理(包括监控信用风险,犯罪预防、侦查和调查,包括诈骗和各种形式的金融犯罪)、审计和账簿记录的目的;
(o)确保AscendEX权利和义务的任何实际或拟定的受让人、承让人、参与人或二级参与人,能够对拟定交易进行评估;
(p)执行对我司的债务;和/或
(q)寻求专业意见,包括法律或税务意见。
我司还可能为了约束我司与您或我司客户之间关系的条款和条件所载明的目的而使用个人数据。

1.3 为营销目的使用个人数据


我司可能会使用您的个人数据,以便向您提供产品或服务,包括您可能感兴趣的或有资格享受的特惠邀约、促销、比赛或福利。上述营销消息会以各种形式发送给您,包括但不仅限于电子邮件、邮件推送、短信服务、电话、传真或其他移动消息服务。在采取上述行动之时,我司将遵守所有相关的数据保护和隐私法律。
在通过短信、电话、传真或其他移动消息服务向您发送营销信息时,请您放心,我司只会在获得您明确无误的、书面的或其他可记载形式的同意之后,或者在您未能将该手机号码在谢绝呼叫登记处(Do Not Call Registry)进行登记的情况下才会采取这种做法。如果我司与您已经建立一种持续性关系,且您未曾向我司表示您不希望收到发送至您手机号码的营销消息,那么我司可能会通过短信服务、传真或其他移动消息服务(不包括语音或视频呼叫)的方式,向您的上述号码发送有关您与我司持续性关系的营销信息。
您可以随时要求我司停止以特定或所有的方式为营销目的而联系您。
如果您想要知道如何变更我司以营销为目的而使用您的个人数据的方式,请与我司取得联系。
本条款不得改变或取代,约束您与我司关系的条款和条件。

1.4 披露和共享个人数据


为了实现上文载明的目的,我司可能不时地和为了遵守有关数据隐私法律,而将您的个人数据披露给AscendEX人员或第三方(包括但不仅限于银行、金融机构、信用卡公司、信用局及其各自的服务提供商,向我司提供保险和/或再保险服务的公司,保险公司协会、代理人、承包商或向我司提供有关电信、信息技术、支付、数据处理、存储与档案等服务的第三方服务提供商,包括我司审计师、律师在内的专业顾问,以及监管者和权力机关),且无论其位于新加坡境内还是境外。请您放心,当我司向以上单位披露您的个人数据时,我司将要求其确保对于向其披露的任何个人数据均会采取保密和安全措施。
如果您想要了解更多有关我司分享您个人数据的第三方的信息,您可以在合适的情况下,参阅我司与您或我司客户之间的关系的协议和/或条款和条件。您也可以直接联系我司以获得详细信息(请参阅上文第1.9条款)。
我司在此强调,AscendEX不会将个人数据出售给任何第三方,且我司将根据我司与您或我司客户之间的关系的相关协议和/或条款和条件或者任何相关法律,完全遵守任何针对我司的保密义务或责任。
您有责任确保,您提供给我司的个人数据是准确的、完整的和不具有误导性的,且该个人数据为最新数据。您承认,如果您未能履行上述义务,这就可能导致我司不能向您提供您请求的产品或服务。为了更新您的个人数据,请与我司取得联系(参见下文第1.9条款中的联系方式)。如果您向我司提供非您本人的个人数据,您应当从相关人士获得所有法律要求的同意且您须保留上述同意的证据。在我司发出请求后,上述证据须提交给我司。
我司可能会在新加坡境外转移、存储、加工和/或处理您的个人数据。在采取上述行动之时,我司将遵守所有相关的数据保护和隐私法律。

1.5 Cookie和相关技术


本网站使用Cookie。Cookie是在您访问网站或使用APP之时储存在您电脑或移动设备上的小型文本文件。Cookie收集有关用户及其访问网站或使用APP的信息,例如用户的IP地址、用户抵达网站的方式(例如通过搜索引擎或者其他网站链接)、用户在网站或APP上的导航、浏览器信息、计算机或设备类型、操作系统、互联网服务提供商、网站使用率、推荐/退出网页、平台类型、日期/时间戳、点击次数、已浏览广告等。我司使用Cookie和其他技术,以帮助您开展互联网会话和使用我司APP,根据您的偏好设置为您提供产品和/或服务,追踪您对我司网站和APP的使用量,以及对在我司网站上开展的活动进行数据统计分析。
您可以将您的网页浏览器设置为,阻止cookie监控您的网站访问活动。您还可以移除存储在您电脑或移动设备中的cookie。但是,如果您阻止cookie,您可能不能使用我司网站的部分功能和服务。

1.6 其他网站


我司网站可能存在非由AscendEX维护的其他网站链接。本政策仅对AscendEX的网站适用。在访问该第三方网站时,您应当阅读对您使用上述网站适用的第三方隐私政策。

1.7 个人数据的保留


您的个人数据,在收集目的继续有效期间将一直被保留,直到根据其他法律或业务目的不再必要为止。

1.8 查询、访问/纠错请求和同意的撤销


如果您:
(a)想查询我司的数据保护流程和做法;
(b)想要请求访问或纠正我司占有或控制下的您的个人数据;或
(c)想要撤销您针对我司收集、使用或披露您个人数据做出的同意,
请根据以下邮件地址向我司客户服务团队提交一份书面请求(附带支撑性文件,如有):support@ascendex.com。我司的客户服务团队将在您提交后的30日内尽快响应您。请注意,如果您撤销针对任何及所有使用或披露您个人数据行为的同意,那么根据您请求的性质,我司可能面临不能继续向您提供我司服务或产品或履行已经签订的任何合同关系。上述撤销行为将导致您与我司之间的协议的终止。我司在此明确保留,在此种情形下我司享有的法律权利和救济。
我司可能会因为处理您的访问请求而向您收取一定费用。上述费用取决于您访问请求的性质和复杂程度。我司将向您提供有关处理费用的信息。

1.9 联系方式


有关本政策或您个人数据的任何问题,或者您想要提出反馈意见,均可以通过support@ascendex.com联系我司客户服务团队。

1.10 管辖法律和管辖权


本政策及您对网站的使用,受新加坡法律约束且须按照新加坡法律进行解释。您同意接受新加坡法院的排他性管辖权。

1.11 AscendEX隐私政策的修订和更新


我司保留不时修订本政策的权利,以确保本政策与AscendEX使用您个人数据的最新方式以及对AscendEX适用的法律法规的变化保持一致。我司将在网站上公布更新后的隐私政策。我司鼓励您不时访问我司网站,以确保您知晓我司有关个人数据保护的最新政策。与我司之间的所有通信、交易和交往均须受当时有效的最新版本政策的约束。

1.12 针对欧盟或欧洲经济区居民的规定


本条只有在您为欧盟或欧洲经济区的居民时适用。在受相关法律约束的前提下,在您的个人数据方面,您具有以下额外权利:
(a)访问您的个人数据的权利(如果您向我司提出要求,我司将确认我司是否在通过一种结构化的、通常使用的和机器可读的方式处理您的个人数据,且如果是的话,向您提供上述个人数据的一份副本(以及特定的其他信息))。如果您要求提供更多副本,我司可能会收取一项合理费用;
(b)确保您个人数据的准确性的权利;
(c)要求我司删除您的个人数据的权利(我司在某些情况下会删除,例如我司不再需要该数据之时,但是请注意,如果其他利益考虑高于您的删除权利之时,我司可能不会删除您的数据);
(d)限制进一步处理您的个人数据的权利(除非我司提供有说服力的合法处理理由);
(e)与自动决策和用户画像有关的权利(您有权拒绝仅仅基于对您隔热数据的自动化处理而做出的决定,包括会对您产生影响的用户画像,除非这种处理是为了签订或履行您与我司之间的合同或者您针对上述处理向我司做出明确同意的表示);
(f)撤销同意的权利(如果我司基于您的同意而处理您的个人数据,您有权随时撤销上述同意,但前提是这种撤销不得影响已经基于您此前的同意开展的数据处理的合法性);以及
(g)在数据出现不当使用时向您居住所在国的监管当局提出投诉的权利。
如果您认为我司对您个人信息的处理活动触犯了数据保护法律,您可以依据法定权利向相关数据保护监管当局提出投诉。您也可以在您居住的欧盟成员国、您的工作所在地或疑似侵权所在地提出投诉。您可以通过联系我司客户服务团队(support@ascendex.com)的方式,行使您在您个人数据方面享有的任何权利。

1.13 您对上述条款的接受


通过使用我司网站和/或AscendEX提供的任何服务,您表示同意接受本政策及服务条款。如果您不同意本政策或服务条款,请拒绝使用我司网站或AscendEX提供的任何服务。在本政策的更新公布在网站之后,如果您继续使用我司网站,视为您接受上述更新。

ASCENDEX PRIVACY POLICY

We recognise our responsibilities in relation to the collection, holding, processing, use and/or transfer of personal data. Your privacy is of utmost importance to us.
This policy (the Policy) outlines how we collect, use, store and disclose your personal data. Please take a moment to read about how we collect, use and/or disclose your personal data so that you know and understand the purposes for which we may collect, use and/or disclose your personal data. By accessing the website at https://ascendex.com/ (the Website), you agree and consent to BMXDM Technology Pte. Ltd. (the Company), its related corporations, business units and affiliates, as well as their respective representatives and/or agents (collectively referred to herein as "AscendEX", "us", "we" or "our"), collecting, using, disclosing and sharing amongst themselves the personal data, and to disclosing such personal data to relevant third party providers. This Policy supplements but does not supersede nor replace any other consent which you may have previously provided to us nor does it affect any rights that we may have at law in connection with the collection, use and/or disclosure of your personal data. We may from time to time update this Policy to ensure that this Policy is consistent with our future developments, industry trends and/or any changes in legal or regulatory requirements. Subject to your rights at law, the prevailing terms of this Policy shall apply. For the avoidance of doubt, this Policy forms part of the terms and conditions governing your relationship with us and should be read in conjunction with such terms and conditions.
The security of your personal data is important to us. At each stage of data collection, use and disclosure, AscendEX has in place physical, electronic, administrative and procedural safeguards to protect the personal data stored with us. However, do note that no transmission of personal data over the internet can be guaranteed to be 100% secure - accordingly and despite our efforts, AscendEX cannot guarantee or warrant the security of any information you transmit to us, or to or from our online services. AscendEX shall not have any responsibility or liability for the security of information transmitted via the internet.
This Policy describes how AscendEX may collect, use, disclose, process and manage your personal data, and applies to any individual's personal data which is in our possession or under our control.

1.1 What personal data is collected by AscendEX


"Personal data" means data, whether true or not, about an individual who can be identified (i) from that data, or (ii) from that data and other information to which the organisation has or is likely to have access. Some examples of personal data that AscendEX may collect are:
a) personal particulars (e.g. name, contact details, residential address, date of birth, identity card/passport details, social media handles and other social media profile information, and/or education details);
b) financial details (e.g. income, expenses, credit history and/or credit card and bank
information);
c) images and voice recordings of our conversations with you, whether from our events or office
surveillances or otherwise;
d) work experience and employment details (e.g. occupation, directorships and other positions
held, employment history, salary, and/or benefits);
e) tax and insurance information;
f) information about your risk profile, investments, investment objectives, knowledge and
g) experience and/or business interests and assets;
h) information about your use of our services and Website;
i) usernames and password, third party account credentials (such as your Facebook login
credentials, Google login credentials) and IP address;
j) banking information (e.g. account numbers and banking transactions);
k) private or public cryptographic key relating to addresses on distributed ledger networks
and/or similar information; and/or
l) personal opinions made known to us (e.g. feedback or responses to surveys).
Personal data may be collected when you interact with our services or use the Website, or may be received by AscendEX from third‐party databases or service providers that provide business information.

1.2 Purposes for collection, use and disclosure of your personal data


AscendEX may collect, use and/or disclose your personal data for its business purposes, including operations for these purposes. These may include, without limitation, the following:
(a) developing and providing facilities, products or services (whether made available by us or through us), including but not limited to:
  (i) sale of digital tokens or virtual currencies;
  (ii) acting as intermediaries through any blockchain, network or platform developed or managed by us;
  (iii) recording and/or encryption on any blockchain, network or platform developed o managed by us;
  (iv) promoting advertisements or marketing material, whether from us or third parties;
  (v) various products and/or services (whether digital or not, and whether provided through an external service provider or otherwise);
  (vi) providing, managing or accessing digital wallets for holding digital assets;
  (vii) making payments to you for participation in any blockchain, network or platform developed or managed by us (as applicable);
  (viii) services for purchasing, trading and/or holding of digital assets;
  (ix) various products and/or services related to digital assets;
  (x) transactions and clearing or reporting on these transactions;
  (xi) carrying out research, planning and statistical analysis; and/or
  (xii) analytics for the purposes of developing or improving our products, services, security,
service quality, staff training, and advertising strategies;
(b) assessing and processing applications, instructions, transactions, or requests from you or our customers;
(c) communicating with you, including providing you with updates on changes to products, services and banking facilities (whether made available by us or through us) including any additions, expansions, suspensions and replacements of or to such products, services and banking facilities and their terms and conditions; (d) managing our infrastructure and business operations and complying with internal policies and procedures;
(e) responding to queries or feedback;
(f) addressing or investigating any complaints, claims or disputes;
(g) verifying your identity for the purposes of providing facilities, products or services, which would require comparison of your personal information against third party databases and/or provision of such information to third party service providers;
(h) conducting credit checks, screenings or due diligence checks as may be required under
applicable law, regulation or directive;
(i) complying with all applicable laws, regulations, rules, directives, orders, instructions and requests from any local or foreign authorities, including regulatory, governmental, tax and law enforcement authorities or other authorities;
(j) enforcing obligations owed to us;
(k) monitoring products and services provided by or made available through us;
(l) complying with obligations and requirements imposed by us from time to time by any credit
bureau or credit information sharing services of which we are a member or subscriber;
(m) creating and maintaining credit and risk related models;
(n) financial reporting, regulatory reporting, management reporting, risk management (including monitoring credit exposures, preventing, detecting and investigating crime, including fraud and any form of financial crime), audit and record keeping purposes;
(o) enabling any actual or proposed assignee or transferee, participant or sub‐participant of
AscendEX's rights or obligations to evaluate any proposed transaction;
(p) enforcing obligations owed to us; and/or
(q) seeking professional advice, including legal or tax advice.
We may also use personal data for purposes set out in the terms and conditions that govern our relationship with you or our customer.

1.3 Use of personal data for marketing purposes


We may use your personal data to offer you products or services, including special offers, promotions, contests or entitlements that may be of interest to you or for which you may be eligible. Such
marketing messages may be sent to you in various modes including but not limited to electronic mail, direct mailers, short message service, telephone calls, facsimile and other mobile messaging services. In doing so, we will comply with all applicable data protection and privacy laws.
In respect of sending telemarketing messages to your telephone number via short message service, telephone calls, facsimile and other mobile messaging services, please be assured that we shall only do so if we have your clear and unambiguous consent in writing or other recorded form to do so or if you have not otherwise made the appropriate registration of that number with the Do Not Call Registry. If we have an ongoing relationship with you and you have not indicated to us that you do not wish to receive telemarketing messages sent to your telephone number, we may send you telemarketing messages to that number related to the subject of our ongoing relationship via short message service, facsimile and other mobile messaging services (other than a voice or video call).
You may at any time request that we stop contacting you for marketing purposes via selected or all modes.
To find out more on how you can change the way we use your personal data for marketing purposes, please contact us.
Nothing in this section shall vary or supersede the terms and conditions that govern our relationship with you.

1.4 Disclosure and sharing of personal data


We may from time to time and in compliance with all applicable laws on data privacy, disclose your personal data to any personnel of AscendEX or to third parties (including without limitation banks, financial institutions, credit card companies, credit bureaus and their respective service providers, companies providing services relating to insurance and/or reinsurance to us, and associations of insurance companies, agents, contractors or third party service providers who provide services to us such as telecommunications, information technology, payment, data processing, storage and archival, and our professional advisers such as our auditors and lawyers, and regulators and authorities), whether located in Singapore or elsewhere, in order to carry out the purposes set out above. Please be assured that when we disclose your personal data to such parties, we require them to ensure that any personal data disclosed to them are kept confidential and secure.
For more information about the third parties with whom we share your personal data, you may, where appropriate, wish to refer to the agreement(s) and/or terms and conditions that govern our relationship with you or our customer. You may also contact us for more information (please see section 1.9 below).
We wish to emphasise that AscendEX does not sell personal data to any third parties and we shall remain fully compliant of any duty or obligation of confidentiality imposed on us under the applicable agreement(s) and/or terms and conditions that govern our relationship with you or our customer or any applicable law.
You are responsible for ensuring that the personal data you provide to us is accurate, complete, and not misleading and that such personal data is kept up to date. You acknowledge that failure on your part to do so may result in our inability to provide you with the products and services you have requested. To update your personal data, please contact us (please see section 1.9 below for contact details). Where you provide us personal data concerning individuals other than yourself, you are responsible for obtaining all legally required consents from the concerned individuals and you shall retain proof of such consent(s), such proof to be provided to us upon our request.
We may transfer, store, process and/or deal with your personal data outside Singapore. In doing so, we will comply with all applicable data protection and privacy laws.

1.5 Cookies and related technologies


The Website uses cookies. A cookie is a small text file placed on your computer or mobile device when you visit a Website or use an app. Cookies collect information about users and their visit to the Website or use of the app, such as their Internet protocol (IP) address, how they arrived at the Website (for example, through a search engine or a link from another Website), how they navigate within the Website or app, browser information, computer or device type, operating system, internet service provider, website usage, referring/exit pages, platform type, date/time stamp, number of clicks, and ads viewed. We use cookies and other technologies to facilitate your internet sessions and use of our apps, offer you products and/or services according to your preferred settings, track use of our websites and apps and to compile statistics about activities carried out on our websites.
You may set up your web browser to block cookies from monitoring your website visit. You may also remove cookies stored from your computer or mobile device. However, if you do block cookies you may not be able to use certain features and functions of our web sites.

1.6 Other web sites


Our websites may contain links to other websites which are not maintained by AscendEX. This Policy only applies to the websites of AscendEX. When visiting these third party websites, you should read their privacy policies which will apply to your use of such websites.

1.7 Retention of personal data


Your personal data is retained as long as the purpose for which it was collected remains and until it is no longer necessary for any other legal or business purposes.

1.8 Queries, Access/Correction Requests and Withdrawal of Consent


If you:
(a) have queries about our data protection processes and practices;
(b) wish to request access to and/or make corrections to your personal data in our possession or
under our control; or
(c) or wish to withdraw your consent to our collection, use or disclosure of your personal data,
please submit a written request (with supporting documents, (if any) to our Customer Service team at: support@ascendex.com. Our Customer Service team shall endeavour to respond to you within 30 days of your submission. Please note that if you withdraw your consent to any or all use or disclosure of your personal data, depending on the nature of your request, we may not be in a position to continue to provide our services or products to you or administer any contractual relationship in place. Such withdrawal may also result in the termination of any agreement you may have with us. Our legal rights and remedies are expressly reserved in such event.
We may charge you a fee for processing your request for access. Such a fee depends on the nature and complexity of your access request. Information on the processing fee will be made available to you.

1.9 Contact information


To contact us on any aspect of this Policy or your personal data or to provide any feedback that you may have, please contact our Customer Service team at support@ascendex.com.

1.10 Governing Law and Jurisdiction


This Policy and your use of the Website shall be governed and construed in accordance with the laws of Singapore. You agree to submit to the exclusive jurisdiction of the Singapore courts.

1.11 Amendments and updates to AscendEX Privacy Policy


We reserve the right to amend this Policy from time to time to ensure that this Policy is consistent with any developments to the way AscendEX uses your personal data or any changes to the laws and regulations applicable to AscendEX. We will make available the updated Policy on the Website. You are encouraged to visit the Website from time to time to ensure that you are well informed of our latest policies in relation to personal data protection. All communications, transactions and dealings with us shall be subject to the latest version of this Policy in force at the time.

1.12 For European Union or European Economic Area Residents


This section applies if you are an individual located in the European Union or European Economic Area. Subject to applicable law, you have the following additional rights in relation to your personal data:
(a) the right to access your personal data (if you ask us, we will confirm whether we are processing your personal data in a structured, commonly used and machine‐readable format and, if so, provide you with a copy of that personal data (along with certain other details). If you require additional copies, we may need to charge a reasonable fee;
(b) the right to ensure the accuracy of your personal data;
(c) the right to have us delete your personal data (we will do so in some circumstances, such as where we no longer need it, but do note that we may not delete your data when other interests outweigh your right to deletion);
(d) the right to restrict further processing of your personal data (unless we demonstrate compelling
legitimate grounds for the processing);
(e) rights in relation to automated decision‐making and profiling (you have the right to be free from decisions based solely on automated processing of your personal data, including profiling, that affect you, unless such processing is necessary for entering into, or the performance of, a contract between you and us or you provide your explicit consent to such processing);
(f) the right to withdraw consent (if we rely on your consent to process your personal data, you have the right to withdraw that consent at any time, but provided always that this shall not affect the lawfulness of processing based on your prior consent); and
(g) the right to complain to a supervisory authority in your country of residence in the event that data
is misused.
If you believe that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your residence, your place of work or the place of the alleged
infringement. You may exercise any of your rights in relation to your personal data by contacting our Customer Service team at: support@ascendex.com.

1.13 Your acceptance of these terms


By using the Website and/or any services provided by AscendEX, you signify your acceptance of this Policy and terms of service. If you do not agree to this Policy or terms of service, please do not use the Website or any services provided by AscendEX. Your continued use of the Website following the posting of changes to this Policy will be deemed your acceptance of those changes.